This is a support forum for Mozilla Firefox. You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Or are you talking about Thunderbird? https://support.mozilla.org/en-US/products/thunderbird

Yes, Thunderbird (to both of my questions)

Thank you

I called for an administrator to move this to the Thunderbird forum.

Fred, it was already moved to Thunderbird section if you looked at top as I moved it earlier on.

hap, when you have a question for Thunderbird email client in the future, please use https://support.mozilla.org/questions/new/thunderbird/form as you posted some of your Thunderbird questions in Firefox (desktop) section at times and had to be moved.