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Ajiyayyu

Cannot open Firefox after renaming file

Firefox Troubleshooting
FredMcD replied
MJN789
MJN789

I renamed the two folders found when putting %APPDATA%\Mozilla\Firefox\Profiles\ into the File Explorer search bar. Since then I haven't been able to open Firefox normally, as it comes up with an error saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I've attempted renaming the folders back to what they once were, but it's still not working.

I renamed the two folders found when putting %APPDATA%\Mozilla\Firefox\Profiles\ into the File Explorer search bar. Since then I haven't been able to open Firefox normally, as it comes up with an error saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I've attempted renaming the folders back to what they once were, but it's still not working.

All Replies (1)

FredMcD
FredMcD

Why did you rename those folders? Programs need to be able to find their data to work properly.


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update