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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Tags greyed out on tool bar?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga Gai

Gai
Gai

I used to tag messages - with 12 different colours depending on category/status - directly from the Tool bar menu. Now the icon is greyed and I have to right-click in the message to bring up the drop-down menu. I know it's only 3 clicks instead of 2, but it feels clunky. This has only happened since the latest updates?

Can anyone help? I looked at Keyboard shortcuts but they only use 0-9, and I have 0-12, all of which I need.

Thank you:-)

I used to tag messages - with 12 different colours depending on category/status - directly from the Tool bar menu. Now the icon is greyed and I have to right-click in the message to bring up the drop-down menu. I know it's only 3 clicks instead of 2, but it feels clunky. This has only happened since the latest updates? Can anyone help? I looked at Keyboard shortcuts but they only use 0-9, and I have 0-12, all of which I need. Thank you:-)

Mafitar da aka zaɓa

If you select the mail account name folder in Folder Pane, it will make the 'Tag' icon on 'Mail Toolbar' go greyed out. But if you select a folder in Folder Pane then it should become enabled and be clickable etc. So something has gone sqiffy.

Try this:

  • Menu app icon > Help > Troubleshooting Information
  • click on 'Restart with addons disabled' button
  • a small 'Thunderbird Safe Mode' window appears asking what to do
  • Select checkbox 'Reset toolbars and controls'
  • click on 'Make changes and restart'

Did it get that 'Tag' icon enabled again ?

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Zaɓi Mafita

If you select the mail account name folder in Folder Pane, it will make the 'Tag' icon on 'Mail Toolbar' go greyed out. But if you select a folder in Folder Pane then it should become enabled and be clickable etc. So something has gone sqiffy.

Try this:

  • Menu app icon > Help > Troubleshooting Information
  • click on 'Restart with addons disabled' button
  • a small 'Thunderbird Safe Mode' window appears asking what to do
  • Select checkbox 'Reset toolbars and controls'
  • click on 'Make changes and restart'

Did it get that 'Tag' icon enabled again ?

Gai
Gai Mai mallakar tambaya

Perfect! I have my tags back:-) Thank you very much for your help:-)