Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

TB on the Mac not saving passwords

more options

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

Mafitar da aka zaɓa

Was the portable version on a Windows computer? When a profile is transferred between Mac and Windows, or Linux, the stored passwords aren't recognized in the new setup unless the pkcs11.txt file is deleted.

https://support.mozilla.org/en-US/questions/1252573

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Was the portable version on a Windows computer? When a profile is transferred between Mac and Windows, or Linux, the stored passwords aren't recognized in the new setup unless the pkcs11.txt file is deleted.

https://support.mozilla.org/en-US/questions/1252573

more options

and I didn't even need to re-enter them.