Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird won't download messages: "An error occurred with the POP3 mail server. Mail server pop.infomagic.net responded""

  • 1 amsa
  • 1 yana da wannan matsala
  • 158 views
  • Amsa ta ƙarshe daga Toad-Hall

gkchris
gkchris

With latest update, Thunderbird doesn't download messages, give the error message above. Sending email gives message: "An error occurred while sending mail: the mail server sent an incorrect greeting: Cannot connect to SMTP server 104.18.37.65 (104.18.37.65:587) Connect error 10060

With latest update, Thunderbird doesn't download messages, give the error message above. Sending email gives message: "An error occurred while sending mail: the mail server sent an incorrect greeting: Cannot connect to SMTP server 104.18.37.65 (104.18.37.65:587) Connect error 10060

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Do you use Avast Anti-virus Program?

If yes:

Disable the "mail shield" in Avast. If this works, it may be worth trying to leave just the SSL scanning turned off.