Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I lost my tow-step authentication and don't have the recovery code

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 89 views
  • Amsa ta ƙarshe daga yousi

yousi
yousi

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account.

al.uc@msn.com

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account. al.uc@msn.com

All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

You can use one of the backup codes you received when setting up 2-step authentication.

yousi
yousi Mai mallakar tambaya

christ1 said

You can use one of the backup codes you received when setting up 2-step authentication.

I do not have them