Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

authentication code , backup code

Firefox para Android Otro
christ1 replied Hace 7 años
user309223474655178655672005470322834553434
user309223474655178655672005470322834553434

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

Todas las respuestas (1)

christ1
christ1
  • 25 mayores colaboradores
  • Moderador

Presumably you didn't set up a recovery code either, so you'll have to start from scratch with a new Firefox account. Make sure to keep your backup codes this time. They are there for a reason.