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Ajiyayyu

Has a secure ATT secure mail key solved the random failure to download email to TB for anyone? The error message spoke of server settings not passwords

Thunderbird Saura
dchyde replied
dchyde
dchyde

I have had two ATT email accounts for 5 - 10 years. There have been random sending and downloading problems since Yahoo got involved, but they usually just stop. Today one account stopped downloading messages after working fine for several hours, and I can still send mail from that account. The other has had no problem.

There is a thread for that points to replacing your old password with ATT's "secure mail key" to solve this problem, but those people report an error message referring to password problems. I can no longer get my error message but it referenced server settings, for example, the "leave messages on server setting" and others causing the problem.

I'm not sure its relevant, but when I used webmail at ATT.net, it bounced me around after logging in, and I had to log in a second time on a Yahoo screen.

I am running Windows 7 Pro on a desktop machine.

I have had two ATT email accounts for 5 - 10 years. There have been random sending and downloading problems since Yahoo got involved, but they usually just stop. Today one account stopped downloading messages after working fine for several hours, and I can still send mail from that account. The other has had no problem. There is a thread for that points to replacing your old password with ATT's "secure mail key" to solve this problem, but those people report an error message referring to password problems. I can no longer get my error message but it referenced server settings, for example, the "leave messages on server setting" and others causing the problem. I'm not sure its relevant, but when I used webmail at ATT.net, it bounced me around after logging in, and I had to log in a second time on a Yahoo screen. I am running Windows 7 Pro on a desktop machine.

All Replies (2)

Matt
Matt
  • Top 25 Contributor

The ATT/Yahoo saga is at best a long running demonstration of just how poor a service paying customers will tolerate. That ATT is still messing with Yahoo is a demonstration that their contract has not affected their bottom line, not their public reputation. Yahoo does not have to worry, theirs is in the sewer already.

The secure mail key is a yahoo device. It works for most people. However you are talking about leave messages on the server. This is a new error and only affects pop mail accounts.

I have no idea if it is just another Yahoo ****up or if it is a change of police. But for some time now complaints have been floating around that yahoo is no longer allowing pop mail clients to leave mail on the server. You can remove the mail as it is downloaded by changing the settings.

Right click the account in the folder pane, select settings and in server settings change the setting from leave mail on the server to delete mail on download.

dchyde
dchyde Mai mallakar tambaya

Thanks for getting back to me. This is a nightmare for me.

I tried tried changing the Leave Mail on Server setting (there were other server settings mentioned in the error message also) at one point. When I did that TB started off loading all the old messages that had already been downloaded over the years by TB previously, we're talking since 2012. I shut down TB to stop that.

But I gather you do not think the secure mail key would be a solution for me?

Of note, my iPad and iPhone still have no problem with collecting the messages.