Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My pc keeps slowing down and stopping. I keep getting a pop-up from Microsoft to install Active X. Is this something I should do?

  • 2 amsoshi
  • 6 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga the-edmeister

more options

I also have trouble viewing videos on You-Tube, they keep pausing to load in.

  • I did upgrade to Fire-Fox 50.00 and the problem seems to be worse.
I also have trouble viewing videos on You-Tube, they keep pausing to load in. *I did upgrade to Fire-Fox 50.00 and the problem seems to be worse.

All Replies (2)

more options

Hi

I notice that you are using Windows 2000. This is regarded as an older operating system that may not be getting important security and stability fixes from its manufacturer, Microsoft.

I strongly recommend investigating a move to a more recent operating system such as Windows 10 or a Linux distribution such as Ubuntu.

more options

Active X is part of Windows, not something that can be installed. See a Windows support forum for help with that issue.

As far as Windows 2000, right-click the Firefox desktop shortcut and open Properties. Then open the Compatibility tab - uncheck the box for Run this program in compatibility mode for:

That compatibility mode can cause all sorts of problems in Firefox.