Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does the UI freeze during what should be background tasks like checking e-mail on the server?

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

Often when I am in the middle of typing a reply, the cursor freezes, the application no longer accepts keystrokes, and the UI "locks up" -- as far as I can tell, this happens when Firefox decides it is time to check the server for new e-mail messages.

I would think that checking the server for new messages should be work performed in a background task, and not cause the UI to "Freeze"?

Are there any settings I can adjust to ameliorate this?

Often when I am in the middle of typing a reply, the cursor freezes, the application no longer accepts keystrokes, and the UI "locks up" -- as far as I can tell, this happens when Firefox decides it is time to check the server for new e-mail messages. I would think that checking the server for new messages should be work performed in a background task, and not cause the UI to "Freeze"? Are there any settings I can adjust to ameliorate this?

All Replies (1)

more options

What you describe sounds like the computers CPU is overworked.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding