Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hi. I downloaded Firefox, but somehow it won't install. I have to re-download it everytime I want to use it.

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga the-edmeister

I've followed the installation instructions, and Mozilla does download and open, but it disappears every time I close the window. What I mean is, I can't reopen Mozilla, it hasn't installed on my computer. So I have to re-download it every time. Searching in my computer and in downloads doesn't reveal anything.

I've followed the installation instructions, and Mozilla does download and open, but it disappears every time I close the window. What I mean is, I can't reopen Mozilla, it hasn't installed on my computer. So I have to re-download it every time. Searching in my computer and in downloads doesn't reveal anything.

All Replies (1)

The Windows7 PC you posted here with?

Or is that a Mac OSX computer?