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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

No matter what I do I cannot log in, and never receive the promised reset passwword e-mail

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Jeanette

Jeanette
Jeanette
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So now I have created a new login name/password, how can I get my old one back?

So now I have created a new login name/password, how can I get my old one back?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Janettli, what login are you trying to recover? Your Mozilla Support website login, or your Firefox Account (Sync) login, or a different login?

Jeanette
Jeanette Mai mallakar tambaya
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jscher2000 said

Hi Janettli, what login are you trying to recover? Your Mozilla Support website login, or your Firefox Account (Sync) login, or a different login?
Jeanette
Jeanette Mai mallakar tambaya
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Just trying to recover my Mozilla Support website login. It seems to work with this new stuff so maybe I'll just leave it that way/ Thanks for your response.