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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I keep getting the same emails, even after I delete them

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 31 views
  • Amsa ta ƙarshe daga Toad-Hall

witekk
witekk

I read an email. I delete it. I get it again, and again, no matter how many times I delete it. This is happening with all my emails.

I read an email. I delete it. I get it again, and again, no matter how many times I delete it. This is happening with all my emails.

All Replies (2)

amanchesterman
amanchesterman

Are you using Gmail? and are you viewing the All Messages folder? The way Gmail works, when you have read a mail and delete it, it doesn't disappear from your account. It is just re-labelled; Gmail labels correspond to folders in Thunderbird. All of your Gmail messages have the 'all messages' label, obviously, so if you are subscribed to that in Thunderbird your messages won't disappear.

Toad-Hall
Toad-Hall
  • Top 25 Contributor

POP or IMAP ? Are they being actually being downloaded again or 'reappearing' ?

If 'reappearing' then there may be some corruption in your Inbox. This can occur if you are not compacting on a regaulr basis.

Please try this:

  • Move all good emails out of 'Inbox' into other suitable folders for organising/storage.
  • Delete any emails you do not want.

When Inbox is empty:

  • Right click on Inbox folder and select 'Compact'.
  • right click on 'Junk' and select 'Empty Junk'
  • right click on 'Junk' and select 'Compact'
  • right click on 'Deleted' and select 'Empty Deleted'.

An gyara daga Toad-Hall