Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

trying to update adobe flash player and I get only so far, They want me to purchase their cloud app which I don't need. How to by pass this screen. Thanks

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga cor-el

more options

flash player update doesn't work unless I purchase their "complete cloud" I don not want or need "Cloud" who do I bypass this? Thanks

flash player update doesn't work unless I purchase their "complete cloud" I don not want or need "Cloud" who do I bypass this? Thanks

All Replies (2)

more options

hi, the latest version of flash that you should update to is Flash Player 18.0.0.194 - it fixes various vulnerabilities that are actively exploited in the wild. if you have problems with the normal update, then try to use the adobe offline installer available at https://www.adobe.com/products/flashplayer/distribution3.html instead - for firefox please choose the windows exe-installer for plugin-based browsers on that site.

more options

There are other things that need attention.

Your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).

  • Mozilla/5.0 (Windows NT 4.0; rv:36.0) Gecko/20100101 Firefox/36.0

Make sure that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.