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Why am I not able to sign into firefox hello, even if I have registered?

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Tanha

Tanha
Tanha
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Hello to all I signed up to Firefox Hello and chose an email and a password. But now when I click the Sign In or Sign Up, nothing happens. What is the problem and what is the solution?

Hello to all I signed up to Firefox Hello and chose an email and a password. But now when I click the Sign In or Sign Up, nothing happens. What is the problem and what is the solution?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

You may also have to check the cookie permissions if you do not accept cookies by default.

Tanha
Tanha Mai mallakar tambaya
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It is on "Firefox will Remember history".

How should I check the cookie permissions?

Tanha
Tanha Mai mallakar tambaya
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Even if I am signed into firefox account, Firefox Hello shows me as guest.