Youtube videos are working on IE but in firefox only audio works. How to resolve this?
I can hear only audio when I try to play youtube videos. I am not aware why all of sudden this started happening. Please guide me on the same.
All Replies (1)
Starting in Firefox 37, YouTube will default to the built-in HTML5 video player in Firefox. When you visit the following page, normally 5 of the 6 tiles have a checkmark on a blue background, and one exclamation point on red:
And it says "The HTML5 player is currently used when possible."
Do you see that?
If yes:
It's possible that one of the components used to decode the video is not working properly. When you right-click the video, a custom menu should appear with a selection called Stats for nerds. Do you notice any kinds of errors mentioned there? I have attached an example for reference.
If no:
Then YouTube is likely still using the Flash player. You can confirm by right-clicking the video and looking for references to Flash on the menu.
Note: If Firefox's right-click context menu appears in front of a site's menu, you can tap the Alt key to clear Firefox's menu.
