Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Select All (CTRL+A) does not select messages

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga Cronk

wowtip
wowtip
more options

Thunderbird 31.3.0 Windows 7 Pro - 64bit - English Swedish locale

Pressing shortcut CTRL+A or using menu option "Edit > Select > All" does not select any messages.

A custom "Select All" button created at https://codefisher.org/toolbar_button/toolbar_button_maker works fine as a workaround.

Anyone experienced this problem and know a solution?

Best regards, Johan

Thunderbird 31.3.0 Windows 7 Pro - 64bit - English Swedish locale Pressing shortcut CTRL+A or using menu option "Edit > Select > All" does not select any messages. A custom "Select All" button created at https://codefisher.org/toolbar_button/toolbar_button_maker works fine as a workaround. Anyone experienced this problem and know a solution? Best regards, Johan

Mafitar da aka zaɓa

After working with someone who had found that the search function had been mapped to ctrl+T instead of ctrl+F, I'd suggest you also install the keyconfig extension so you can see what keystroke it's supposed to be using. Perhaps some over-zealous localization has mapped it to another key?

http://kb.mozillazine.org/Keyconfig_extension

However, I don't think that would explain the menu Edit > Select > All not working.

Does it work any better or differently in Safe Mode?

https://support.mozilla.org/en-US/kb/safe-mode

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

Zenos
Zenos
more options

Zaɓi Mafita

After working with someone who had found that the search function had been mapped to ctrl+T instead of ctrl+F, I'd suggest you also install the keyconfig extension so you can see what keystroke it's supposed to be using. Perhaps some over-zealous localization has mapped it to another key?

http://kb.mozillazine.org/Keyconfig_extension

However, I don't think that would explain the menu Edit > Select > All not working.

Does it work any better or differently in Safe Mode?

https://support.mozilla.org/en-US/kb/safe-mode

wowtip
wowtip Mai mallakar tambaya
more options

Keyconfig showed it using the right key (CTRL+A), but running in safe mode solved the problem.

I tested disabling all add ons, which made CTRL+A and menu option work, and then enabling them one by one, to find the offender. But that actually fixed the problem completely??

CTRL+A now works with all add ons enabled.

A bit weird, but I guess one of the addons somehow "locked" the functionality and disable > enable resolved the lock.

Installed extensions were

  • FireTray 0.5.4
  • gContactSync 1.1.2
  • Lightning 3.3.2
  • Provider for Google Calendar 1.0.3
Cronk
Cronk
more options

I also had this problem; one day recently I noticed that cmd-A was not selecting anything.

Wowtip's suggestion (restart with add-ons disabled) worked for me as well. When I restarted again, with add-ons ENABLED, it all worked correctly again.

The extensions I had enabled before: Account Colors 8.2 Calendar Tweaks 6.1 CompactHeader 2.0.9 Extra Folder Columns 1.1.5 Lightning 3.3.3 Provider for Google Calendar