Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

can't open firefox getting message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" help

  • 1 amsa
  • 3 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

pbffoster
pbffoster
more options

I must have deleted something. My firefox cannot open. I get the following message:

"Profile Missing" Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I must have deleted something. My firefox cannot open. I get the following message: "Profile Missing" Your Firefox profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible/likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile