Why does upgrade to TB 128.x require administrator credentials to proceed?

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version … (read more)

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

Asked by Michail Pappas 1 day ago

Last reply by Michail Pappas 1 hour ago

THUNDERBIRD PASSWORD ANNOYANCE ....

Good afternoon, Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How … (read more)

Good afternoon,

Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How do I fix this, please?

Lance Haslewood Australia lanceh49@bigpond.com lanceh22749@gmail,com

Asked by lanceh49 2 hours ago

Thunderbird suddenly not responding.

Yesterday Thunderbird suddenly stopped receiving and sending emails on my Notebook. Email still works on my Phone (Samsung Galaxy Email) and settings are the same for bo… (read more)

Yesterday Thunderbird suddenly stopped receiving and sending emails on my Notebook. Email still works on my Phone (Samsung Galaxy Email) and settings are the same for both devices. Any suggestions on getting the Notebook version working again?

Asked by agray62 3 hours ago

yahoo - CANNOT RECEIVE OR SEND OUTGOING MAIL! "THE SERVER MAY BE UNAVAILABLE OR IS REFUSING SMTP CONNECTING. PLEASE VERIFY ..."

Hello, About 5 months ago I had this same issue and paid a person $90.00 to fix this issue and erything was working gin until just recently, I have this issue a… (read more)

Hello,

       About 5 months ago I had this same issue and paid a person $90.00 to fix this issue

and erything was working gin until just recently, I have this issue all over again! I cannot afford to keep paying people to fix this all the time is this issue keeps popping up! Now I cannot received or send any outgoing mail!! THE MESSAGE SAYS:

SEND MESSAGE ERROR, SENDING OF THE MESSAGE FAILED THE MESSAGE COULD NOT BE SENT BECAUSE THE CONNECTING TO THE OUTGOING SERVER (SMPT) stmp.mail.yahoo.com failed. THE SERVER MAY BE UNAVAILABLE OR IS REFUSING SMPT CONNECTING. PLEASE VERIFY THAT YOUR OUTGOING SERVER (SMPT) SETTINGSD ARE CORRECT AND TRY AGAIN

I'M LOST, I'M NOT THAT TECHMICAL AND NEED HELP!

Asked by TEX SUN 1 day ago

Last reply by TEX SUN 5 hours ago

Using Mail Store Home to archive / export PST file

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH c… (read more)

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH could be run against a stand-alone PST file (that is, Outlook is not installed). When I select Archive Email as per instructions on other posts, and specify the location of the PST file and then run, I get an error: "This feature requires Microsoft Outlook XP/2003 or higher". Does it require Outlook to be installed, or am I doing something wrong? Also I am a bit unclear of the run sequence with MSH - do I run Archive Email followed by Export Email and what is the connection between the two? Refer to image attached. Thanks.

Asked by sep 1 day ago

Last reply by sep 6 hours ago

no emails

No downloads since Sept. 1st The account pisces312@embarqmail.com is being processed. Please wait until processing is complete to get messages. I need help please … (read more)

No downloads since Sept. 1st The account pisces312@embarqmail.com is being processed. Please wait until processing is complete to get messages.


I need help please

Asked by pisces312 6 hours ago

Thunderbird email account

Hi, my thunderbird account has suddenly stopped downloading emails, and comes up with the message "Unable to write the email to the mailbox. Make sure the file system all… (read more)

Hi, my thunderbird account has suddenly stopped downloading emails, and comes up with the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disc space to copy the mailbox." I have tried deleting lots of emails, and clearing the deleted folder and clearing the cashae, but it does not make any difference. Any help would be appreciated, as i have limited knowlege of computers. Thanks Peter

Asked by peter.list 6 hours ago

Thunderbird 128 freezes completely on launch even after reinstall

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Rei… (read more)

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Reinstalling the app does not fix the issue. I haven't tried deleting my profiles yet, but I would like to avoid that if possible.

Asked by gallium 6 hours ago

How search results are displayed

This may be a feature request, or something I am missing in the current TB128.2 Whenever I search, I always prefer the "Show results as a list," presentation but the vie… (read more)

This may be a feature request, or something I am missing in the current TB128.2

Whenever I search, I always prefer the "Show results as a list," presentation but the view shown is always the one with the stats and I have to then click "show results as a list." Is there a way to have that screen come up initially so I don't always have to request it?

Asked by eberger5 14 hours ago

Last reply by eberger5 8 hours ago

Thunderbird 128.x Breaks My UserChrome.css Tweaks for Message List and Folder List

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115… (read more)

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115.x are not broken? Perhaps there are some new Config flags that might be set? I hate to have to redo a bunch of carefully calibrated work.

Sample of v115.15.0 message list included; I uninstalled v128, so I can't easily show a sample of that.

Asked by Rick Gordon 22 hours ago

Last reply by Rick Gordon 8 hours ago

Thunderbird Interface Broken

Hi! My name is Maria. I have been using Thunderbird for a while now and have recently run into some issues. The app interface is broken and I can no longer see the graph… (read more)

Hi!

My name is Maria. I have been using Thunderbird for a while now and have recently run into some issues. The app interface is broken and I can no longer see the graphic design/proper email layout. There is also the issue that it appears my email is forwarding the emails I receive back to my email, rather than getting mail directly from the sender. I have attached an image below so you can see what I mean.

I have tried updating and restarting both the app and my computer, going so far as to remove and reinstall Thunderbird, but nothing has helped. Please let me know what I can do! I am wondering if I somehow changed the code on my end? I have no idea.

Thank you, Maria

Asked by mariaroyce 8 hours ago

Search finds searched item but then it isn't able to open it

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I a… (read more)

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I am using win11pro current version.

I search an item based on a text stream, in this case: "tree planting works in the fall," and the results are found, but I can't open it. I then click show results as a list and it says no messages found. This is a message I archived. If I go to my saved local archive I can find and open the message. So the search was useful in that I was led to the message, but what's up with search? Is there an operation like compaction that I need to run to get search reoriented?

I have attached screen shots of the original find and the show results as a list.

Asked by eberger5 14 hours ago

Last reply by eberger5 9 hours ago

Unified folders disappear from favorite folders after restarting. Is this a bug?

Hiya, I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug. The situation: I'm viewing favorite folders and unified folders.… (read more)

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

Asked by Michel 1 week ago

Last reply by Michel 9 hours ago

No more ability to send or receive email via Thunderbird. SOLVED use smtp.mail.yahoo.com and imap.mail.yahoo.com

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: … (read more)

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: Outlook on my iPhone and iPads, Thunderbird on my desktop Mac Pro. There was some sort of tech issue at Turbify where all 4 account are hosted but all email was restored and password were reset.

However, only one account jeff@jeffmunk.com no longer work on Thunderbird, perhaps the most import one. I checked both the imap settings and smtp setting and the authentication and recommended ports and I still can't get that one account to work - but only on Thunderbird. It works retrieving from mail from Yahoo and Outlook, both phone apps or a browser on the desktop. I think I has this issue once before.

Asked by jeff272 14 hours ago

Last reply by jeff272 11 hours ago

Some incoming messages being falsified in Thunderbird

Hi, I have experienced a worrying problem since a few days on Thunderbird client (Windows). I recently received anonymous emails on my ISP mailbox. The sender has been … (read more)

Hi,

I have experienced a worrying problem since a few days on Thunderbird client (Windows).

I recently received anonymous emails on my ISP mailbox. The sender has been disguised with display name of some of my recent recipients, but the sender is not visible when I open the message. The mail subject is also taken up from these recent emails. Each of these emails contains one of my personal family photos! These suspicious messages are only visible on Thunderbird 128.2.0esr (64 bits) Windows and not on web mail in a browser nor on the mail client of my smartphone!

Inspection of the message source in Thunderbird does not show the email header... but only the binary code of the image that has been included as an attachment.

It appears these incoming messages were modified locally in Thunderbird because I can see the original and valid emails from the senders in a web browser or from my smartphone. I suspect a malware is corrupting some inbox messages in Thunderbird. Norton did not detect any malware on my PC. Malwarebytes has quarantined a few PUPs/MUPs.

Only one of my mailboxes is affected by this problem. Is there any known vulnerability in Thunderbird similar to this report? How can I block this kind of alteration of incoming mail?

Asked by Maurice Cinque 10 hours ago

Please clarify statement in support.mozilla.org/en-US/questions/1391768

support.mozilla.org/en-US/questions/1391768 "cannot truely say those downloaded emails are an independent copy because... display whatever is held on server" Seems to s… (read more)

support.mozilla.org/en-US/questions/1391768

"cannot truely say those downloaded emails are an independent copy because... display whatever is held on server"

Seems to say that TB displays [a message that had been downloaded] not by reading it from folder in computer, instead by reading it from sever. If something different is meant, then please clarify.

Asked by y112 10 hours ago