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Pictures on webpages not loading until clicked on and instead appear as a red box

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/w… (read more)

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/walgreens-private-equity-acquisition

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

A screenshot is below of what the boxes/images typically look like Attached screenshots

Asked by JaySong 6 months ago

Answered by JaySong 6 months ago

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Pictures in Firefox App appearing as a red box that needs to be clicked on before it loads

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an inte… (read more)

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

This is on the android mobile version of FireFox.

A screenshot is below of what the boxes/images typically look like

Asked by JaySong 6 months ago

Answered by jonzn4SUSE 6 months ago

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No Ready To Scan Button

Hello. Please help me with the following, highly annoying issue. I just changed laptops and signed in to Firefox with my Mozilla account on the new device. Unfortunate… (read more)

Hello.

Please help me with the following, highly annoying issue. I just changed laptops and signed in to Firefox with my Mozilla account on the new device. Unfortunately the bookmarks and passwords were not updated so I can't see them.

I thought I'll sync the windows app with the android app that I have on my phone and where I have and can see all the saved passwords.

I followed the instructions on how to connect another device that say to open the Android app, go to syncing and tap the ready to scan button to read the QR code. The problem: there is no Tap Ready To Scan button on my phone! I looked for it everywhere and it just isn't there. Please see the attached images.

All I want is to import the passwords and bookmarks from my phone to my laptop. Please help me.

Looking forward to your reply. Daniel B.

Asked by daniel.bondoroi 6 months ago

Answered by daniel.bondoroi 6 months ago

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Unable to load uBlock Origin add-on

I have been using uBlock Origin for years to block ads in youtube. Recently I started getting ads again and when I checked I found uBlock was disable snd couldn't be enab… (read more)

I have been using uBlock Origin for years to block ads in youtube. Recently I started getting ads again and when I checked I found uBlock was disable snd couldn't be enabled. I dl the latest version but it gives me an error message when I try to load it. Please help.

Asked by kkkevsta 6 months ago

Answered by TyDraniu 6 months ago

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complaint

Hi Your service is total waste your not helping out bor getting back with the answer instead your giving info about using using abusive language well you deserve it as y… (read more)

Hi

Your service is total waste your not helping out bor getting back with the answer instead your giving info about using using abusive language well you deserve it as your service is shit so what you like I'm going to raise the complaint regarding this. And also as mentioned in previous message that cant reach to your team well it's true and I saw that results already.

Asked by jiten doshi 1 year ago

Last reply by Paul 6 months ago

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Firefox android cannot access about:config page - no antimalware or such

Firefox Android on an older Sony Xperia Android Tab (2016) still receiving Firefox updates, would you believe it, cannot access about:config page -- and yes it's about:co… (read more)

Firefox Android on an older Sony Xperia Android Tab (2016) still receiving Firefox updates, would you believe it, cannot access about:config page -- and yes it's about:config I'm attempting to access. Firefox adress bar icon displays site warning and freezes the page load whatever setting i try in Firefox settings.

No antimalware or such nonsense used on the device, just as fake in protecting my privacy as (foreign) gov.-sponsored whitelabel antimalware and privacy search engines -- remembering the recent Bing API-blackout that displayed a Bing search engine error message in all of the so called's etc etc

I'm not logged in on the device, as in not syncing an access all home living room device in any way. I don't need a breadcrum trail of other users leading to my accounts.

So what am I after? I don't want a stored cache of recently visited pages that apparently hog the limited memory and I want to limit the amount of 'recently visited pages'-cache stored in Firefox on Android. I want Firefox to be *pristine (beyond the moniker settings available as 'clear all' at Firefox close) each time a user picks up the tab. So, there's one or two settings under about:config limiting the recently visited pages cache to the latest visited only after closing Firefox -- lowest setting available (?) is 0, but hey, that's life.

Asked by psbh 9 months ago

Answered by Paul 9 months ago

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Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 9 months ago

Answered by Sora 9 months ago

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Bookmarks

Initially the bookmarks on Android started appearing in apparently random order after every quit/restart. I signed out of Laptop and Android, then signed in again and set… (read more)

Initially the bookmarks on Android started appearing in apparently random order after every quit/restart. I signed out of Laptop and Android, then signed in again and set up syncing again on both, but now the bookmarks on my Laptop no longer appear on Android at all, even after syncing.

Asked by coopervp 7 months ago

Answered by coopervp 7 months ago

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  • Archived

Synchronization issue between Laptop, PC, and Mobile - Bookmarks missing on mobile.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.… (read more)

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳

Asked by Nathan Never 7 months ago

Answered by Nathan Never 7 months ago

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Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Asked by vladimir 7 months ago

Answered by NoahSUMO 7 months ago

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YouTube in background has distorted audio

When listening to YouTube in the background, sound is distorted and stutters frequently, which makes it pretty much unusable. Audio is okay when Firefox is in the foregro… (read more)

When listening to YouTube in the background, sound is distorted and stutters frequently, which makes it pretty much unusable. Audio is okay when Firefox is in the foreground, but as soon as I lock the phone, audio stutters appear.

I found one fix on Reddit, disabling HD sound in developer options, but I was unable to try it since nobody explained how to get to these developer options, I wasn't able to find that setting myself.

It started happening since 135, was in beta as well. I opted out of beta because of it, but it came on stable release as well so now both beta and stable versions has this issue.

Has anybody encounter that or have fix?

Asked by drzazga.sebastian 7 months ago

Answered by TyDraniu 7 months ago

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pages not loading in browser

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my… (read more)

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my search engine recently). I haven't used Firefox for years now, and have never used it on my own device so I'm still getting to know it.

Asked by cpaulbettridge 11 months ago

Answered by jonzn4SUSE 11 months ago

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YouTube wants me to leave Firefox

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing: Everytime I open a tab to go on the YouTube website, it asks me if I want … (read more)

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing:

Everytime I open a tab to go on the YouTube website, it asks me if I want to leave Firefox and use the YouTube app. Every single time. And it even launched it once without asking me.

I don't want to use the YouTube app, how can I make this stop?

Have a good day!

Asked by Nils 8 months ago

Answered by chandu sharma 8 months ago

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My entire phone got hacked by third party. Illegal activities and malware took place in my Android phone. I couldn't find my phone and someone access to my account.

Today Google manage to find out that third party G Suites hacking my phone and impersonating. They hijacked the Google play and itook control of it.

Asked by Rocky Neythen Neythen 7 months ago

Answered by Rocky Neythen Neythen 7 months ago

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Problem when printing from firefox browser on Android.

Hello, After Firefox removed about:config option from Beta and Night, can you tell me how to remove Header and Footer when I print documents. I don't want to include URL,… (read more)

Hello, After Firefox removed about:config option from Beta and Night, can you tell me how to remove Header and Footer when I print documents. I don't want to include URL,dates, times etc. but a clean document or file?

Asked by DDimitrov 7 months ago

Answered by TyDraniu 7 months ago

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Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Asked by Daniel DiMuzio 10 months ago

Answered by jscher2000 - Support Volunteer 9 months ago