Firefox Support Forum

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop

Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -

This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

Downloading google docs files from drive works fine, they convert to word and save to my downloads like normal. But downloading image files or pdfs yields this error. Right-clicking and downloading them from the folder view just does nothing. There is no difference between shared files and my own drive files. This error only happens in firefox, I can download files on microsoft edge just fine.

This has been happening for a few weeks now. Things I've tried:

-clearing cookies and cache -restarting firefox, restarting computer -checking for updates and updating firefox -disabling all my add-ons -clearing startup cache -adding drive.google.com and google.com to the exceptions for enhanced tracking protection -switching from standard to custom and unchecking cookies from the list of trackers and scripts to block, then clearing all cookies and cache -attempting to download in firefox troubleshoot mode -attempting to download in incognito mode -refreshing firefox -re-installing firefox by following the steps here: https://support.mozilla.org/en-US/questions/1233618 -turned off real-time protection on computer antivirus (default for windows 10) -turned off microsoft defender firewall

I don't even know what else I can try. I assume it's a firefox error because this only happens using firefox on my laptop - I use firefox mobile and can download the same files on my phone. Does anyone have any advice?

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." It is very important to me to be able to view my accounts and investments daily - please help me solve this!

All of a sudden, creating eBay listings using Firefox is not working, it just puts one in a loop over and over. I tried to refresh, reinstall, making sure windows is updated, checked for malware, virus, etc. I did download Opera and works without any issues. I also noted that this is not new as some other users have had that same problem in the past.

The firefox opens but takes a long time to load any webpage. It is almost a delay of few minutes before the browser is responsive. It has gone through many updates and is not resolving the issue. I have changed the add ons with no help. Once it starts loading the web page then it works perfectly fine until I close it.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Trying to understand why Amazon has become unresponsive using Firefox. I am not experiencing this on Edge. I prefer Firefox and I am on Amazon a lot, so I would like to resolve the problem.

Are there any additional steps I can take to analyze/diagnose the problem?

Greetings and Regards In Windows 7 64-bit, when pasting in any of the empty spaces and entries, Firefox closes suddenly. Report ID 93d3828f-e08f-4b02-8f99-40070d9ac990 bp-b9584f4d-6683-452b-9fd5-5b46c0230527

for the past several months, FF has just been hanging when I attempt to open a website. sometimes it sits there for hours and never connects yet if I open Chrome, I have instant access. I have troubleshot, deleted and reinstalled FF, used safe mode to diagnose the problem. I have done everything I can think of, I even clear all history daily...and NOTHING helps. Sometimes I have no problems for weeks, then all of a sudden, I can't access the internet but ONLY with FF. I'm ready to just delete everything and never use FF again, but I like it and have been using it for 6 years. Chrome works 100% of the time....FF is hit or miss lately and I'm about done with it.

Firefox in general uses a lot of CPU but when I watch youtube video in private window, the CPU usage goes to 100%. Why does it use so much CPU? I am using the latest version.

Hi Folk,

Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Firefox does not refresh, not reacting to input or mouse until I switch back and forth from another window. So it only refresh/repaint when main window looses and gets focus.

I have to restart firefox to make it works again.

Configuration: Linux debian stable (11) (same on PopOS) CPU: intel 8550 / GPU: Intel HD 620 RAM: 16Gb External monitor connected through usb-c 3.1

It does the same with Thunderbird. My Qt apps and terminals (alacritty) are not impacted.

The tabs are crashing. I can't use Firefox. I'm witting this on my phone. I don't know what to do. I tried to remove all the files of Firefox, but I can't, I need permission. Try to reinstall Firefox, I get the same thing. Nothing works.

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:

https://sede.agenciatributaria.gob.es

https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

Dear Firefox Support Team,

I am writing to report a problem that I have encountered while using Firefox browser. Specifically, I have noticed that the CSS property grid-template-columns: repeat(auto-fit, minmax(120px, 60px)) does not seem to work as expected in Firefox. The grid items overflow the container and do not adjust to the available space.

I have also tested the same code in Google Chrome and it works properly without any issues. This indicates that the problem is specific to Firefox and related to the lack of support for the auto-fit & minmax value in the repeatfunction. Therefore, I kindly request that you investigate this issue and provide a solution or workaround that would allow me to use the auto-fit value in Firefox.

Thank you for your attention to this matter.

Sincerely, Yoosef Alipour

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)