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Can't open Macys.com. Access denied You don't have permission to access the requested URL on this server.

Reference: 0.b2132817.1776732147.40c149ad

This is new. What do I need to do to correct? Thank you.

I used to be able to highlight any non-English text, right click it, and choose "Translate Selection to English" to get a popup window with a translation. It would auto-detect the language I had highlighted and then give me the English translation.

As of a few days ago it only defaults to translating from English to Japanese. It no longer auto detects the language I've highlighted, and it no longer defaults to an English translation. I have to manually change the languages in the drop downs in the popup window each time.

Every help article I've found on google says I need to change language options in the settings, but they're all set to English. There's no mention of Japanese anywhere, yet Firefox insists that I want Japanese translations. My PC is also set to English.

Apparently sometimes it can still auto-detect the language since I just tried to make a screenshot and it was able to detect French -> Japanese, although many other times it thinks the Russian (or whatever) text I've highlighted is English.

Just letting you know after trying for a week to find a solution to this problem, I am leaving Firefox after 20+ years. I can not work from this platform any longer.

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the bookmarks? there is an info box that warns that bookmarks will be deleted including my 30,000+ bookmarks that were rolled over to this unwanted profile that just appeared. My intent is to have one remaining profile and all my bookmarks. I am hesitant to delete a profile and loose all those bookmarks. I won't delete until Mozilla assures me that I won't lose the bookmarks in the other profile. Thanks.

How do I stop pup ups with several different warnings. At the top of ALL popups say Mozilla Firefox . I clicked DISMISS, then another one will pop up. 1.) Red shield with the word Warning! Click here to secure device! anti virus notification. 2.) Red and black shield say Virus found. 3.) Blue Windows symbol with a the yellow triangle and !, Click here to remove it 4.) red setting wheel, Trojan virus detected, Scan and delete your system.

Please help

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 passwords. Why aren't they the same. Same sign in name Ronald Cogan, same email, same password. But when I bring up the one computer it shows 260 passwords and when I move over to the other computer it show 260

Hello, Windows 11 Firefox doesn't work with some sites e.g. - https://kanopy.com, https://my.echecks.com/..., cpb.bank and others. I have to switch to Chrome to visit those sites. I keep boosting of Mozilla and its products. I assist and try to teach other to use browsers, specifically Firefox. Then I have to direct them to Chrome because Firefox is not working with a specific site.

As of 4/20/ 2026 When attempting to save pictures or saved pictures, Fire Fox is only offering Full view , and showing full view as the only option regardless of the formats, and especially the center option which I use with my desktop black background. This is one of my favorite features of Firefox and looks like a glitch. I would suspect Windows , except that Firefox shows the formats of center, stretch, tile, and each one shows only the full view in the display box. does anyone else have this problem? I am stressed...

I cannot sign onto (myhdfs.com) or make a new account. I am running on windows 10 and cannot update because this PC is junk. Is it Firefox or is it this computer? All other apps seem to work well. Thanks