Firefox Community Forum

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 passwords. Why aren't they the same. Same sign in name Ronald Cogan, same email, same password. But when I bring up the one computer it shows 260 passwords and when I move over to the other computer it show 260

Hello, Windows 11 Firefox doesn't work with some sites e.g. - https://kanopy.com, https://my.echecks.com/..., cpb.bank and others. I have to switch to Chrome to visit those sites. I keep boosting of Mozilla and its products. I assist and try to teach other to use browsers, specifically Firefox. Then I have to direct them to Chrome because Firefox is not working with a specific site.

As of 4/20/ 2026 When attempting to save pictures or saved pictures, Fire Fox is only offering Full view , and showing full view as the only option regardless of the formats, and especially the center option which I use with my desktop black background. This is one of my favorite features of Firefox and looks like a glitch. I would suspect Windows , except that Firefox shows the formats of center, stretch, tile, and each one shows only the full view in the display box. does anyone else have this problem? I am stressed...

I cannot sign onto (myhdfs.com) or make a new account. I am running on windows 10 and cannot update because this PC is junk. Is it Firefox or is it this computer? All other apps seem to work well. Thanks

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

I gave permission to access/show my location. I live in Western New York. When I do any searches instead of showing results in the Buffalo-Niagara Falls area of New York, I get search results from Canada. How do I turn off or correct my location?

I wanted to refresh Firefox. When I downloaded the installer from the Mozilla website, I got this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I finally downlaoded it from the App store and now I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I can't recollect doing anything lately that would have caused such a problem. I don't mess with the registry, and I don't use rogue programs. I do have a Surfshark VPN, which I disabled to download the latest version of Firefox.

I am running Windows 11 on a Dell PC, which is about 6 months old.

I didn't have any problems until reciently.

How can I fix this?

After upgrading to 149.0.2 (64-bit), when starting FF or opening an new tab, the preferred URL is not loaded. It is configured in Settings/Home/New Windows and Tabs All previuos FF versions were OK with the same URl (https://search.yahoo.com/web/advanced)

Been having tab crashes every couple of minutes - doesn't matter what the site is, the tab will crash out and I'll have to refresh. I have a laptop that is synced that I also use that doesn't have this issues - it's isolated to the PC.

Tried sfc, DISM, hardware and memory checks - all come back good. I'm inclined to believe it could be something on the operating system and not hardware, but I also recently reinstalled Windows. I had another thought that it could be something with JavaScript (seemed like a common theme in the error reports, but I'm not 100% what I'm looking at or for).

ein nettes Hallo,

seit einiger Zeit habe ich Probleme das Firefox die Verbindung zum Internet verliert. Andere Browser wie zum Beispiel Google haben diese Probleme nicht. Ich habe Firefox neu installiert, den Cash geleert und auch schon mit dem Fehlerprogramm von euch laufen lassen, es wird nicht besser, vielleicht kennt ihr noch eine Lösung die mir helfen kann...

Beste Grüße,

Axel Lulies

Last week I downloaded the latest update for Firefox. After that I could not open websites I often use, such as etsy.com and ebay.com where I sell items. Also could not connect to Firefox Support. Yesterday, 4/19/2026 I uninstalled and reinstalled Firefox. I have box selected to open new tabs instead of new window, however, when I click on a line from my email it opens new window which causes me to have to sign-in to my accounts again, multiple times today. Also, after the latest update I cannot use my main modem network, have to use another wifi network. Also a couple of times today when I open a tab it is trying to use the primary network and pages will not load. I need help in resolving issues caused from last weeks update. I know this is very long but felt I need to tell you what is happening so you'd better understand steps to take to resolve issues. Thanks for your help.