Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by 2MuchC0f33 5 minutes ago

  • Solved

Customize Firefox: unable to add extension into toolbar

Hello, I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore d… (read more)

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

Asked by Emeric Verschuur 18 hours ago

Answered by TyDraniu 12 hours ago

Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select my… (read more)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 4 days ago

Last reply by jonzn4SUSE 26 minutes ago

Firefox wont open file browser via websites

This relates to this issue I found a batter way to solve that problem. You should install or reinstall one of the packages xdg-desktop-portal* List them on Ubuntu with: … (read more)

This relates to this issue

I found a batter way to solve that problem.

You should install or reinstall one of the packages xdg-desktop-portal* List them on Ubuntu with:

 ```apt list | grep desktop-portal```

And try to install:

 ```sudo apt-get install xdg-desktop-portal-gnome```

or reinstall:

 ```sudo apt-get --reinstall install xdg-desktop-portal-gnome```

It seems you need to rerun DBus to apply changes, but I just restarted my PC.

If xdg-desktop-portal-gnome won't help then try to install/reinstall xdg-desktop-portal-gtk and xdg-desktop-portal.

Asked by kirik516 46 minutes ago

Last reply by kirik516 41 minutes ago

Firefox Bookmarks Bar

Hello, I have recently been having difficulties with my Firefox Bookmark bar at the top of the screen. The addresses change and I cannot use them. They look different. … (read more)

Hello,

I have recently been having difficulties with my Firefox Bookmark bar at the top of the screen.

The addresses change and I cannot use them. They look different. I just updated them a day ago and they've already gone back to this look and don't work anymore.

Please see screenshot.

Thank you.

Asked by efjacobson 46 minutes ago

FIrefox won't does not stream all channels of Sling

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see… (read more)

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see them fine on my regular t.v. but now not on the laptop. That's a huge change in the last few months because for years I could stream every Sling channel to my laptop. Since my t.v. does not use Firefox, that suggests the problem is something Firefox has done. Not surprising, I guess. Probably happened when it was fixing some other something it screwed up. Nonetheless, any ideas for how to resolve this WITHIN Firefox capabilities? (And don't suggest it's Sling's fault. Sling streams just fine, thank you very much, in Edge.)

Asked by Txasslm 4 days ago

why can't I delete bookmarks?

Every time I try and delete bookmarks my firefox locks up. I have 3,500 bookmarks I need to delete and can't. If I can't delete them I will just delete firefox and use ch… (read more)

Every time I try and delete bookmarks my firefox locks up. I have 3,500 bookmarks I need to delete and can't. If I can't delete them I will just delete firefox and use chrome

Asked by mcoon99 4 hours ago

Last reply by Terry 1 hour ago

Glitching of text on all tabs

My Firefox keeps doing weird glitches and I recently updated to a Windows 11 laptop, instead of using a windows 10 one, and both have had the same issue with this glitch.… (read more)

My Firefox keeps doing weird glitches and I recently updated to a Windows 11 laptop, instead of using a windows 10 one, and both have had the same issue with this glitch.

I'm unsure what to do- and as shown in the attached screenshot all text has been all messed up and it with all tabs and not just a singular one and I'm unsure what to do besides restart my computer.

I've allowed all stuff so hopefully this can help someone with answering this.

Asked by MoonbowGames 1 hour ago

Automatic email signatures are broken on Outlook Live websites (owa)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438 As described in the title, automatic email signat… (read more)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438

As described in the title, automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). They are unreadable in both text editor and just email visualizer. The issue is not limited to the latest version (109.0).

As described before: Whenever I restart Firefox in Troubleshoot mode, it solves the problem. But disabling all extensions and restarting Firefox does not. Disabling "Use hardware acceleration when available" and "Use recommended performance settings." and restarting also does not solve the problem. Restarting Firefox (not in Troubleshoot mode) sometimes solves the issue, as well as right after an update of the app; but not always. Starting Firefox after a computer restart usually brings the problem back. This problem also happens in my laptop (MacBookPro), so it is not restricted to this computer (macMini).

I would really appreciate some support.

Asked by Tiago Pomella Lobo 5 days ago

Last reply by Tiago Pomella Lobo 1 hour ago

Extension for memorizing and auto-attributing firefox windows to macOS desktops by number?

Hi there. I use Firefox in macOS, and I always have multiple windows in different Desktops. As you know, Desktops in mac are numbered, and each App in the Dock has the op… (read more)

Hi there. I use Firefox in macOS, and I always have multiple windows in different Desktops.

As you know, Desktops in mac are numbered, and each App in the Dock has the option "Assign to" a particular Desktop number or Desktops in Display X. But that is too limiting, because all windows appear in the same Desktop. I'd like an option or Extension in Firefox that allows me to set each Firefox window to a particular Desktop number, so that I don't have to re-organize all my windows every time I restart Firefox.

Does anyone know if there is anything like that?

Asked by Tiago Pomella Lobo 4 days ago

Last reply by Tiago Pomella Lobo 1 hour ago

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 2 days ago

Last reply by mais285 1 hour ago

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 5 days ago

Last reply by tony232 2 hours ago

Firefox Browser vertion-109

Dear Concern, We are using Mozilla Firefox Browser Ver.-109 But facing some problems. show barcode label on browser is ok but after print/pdf when large view in barcode … (read more)

Dear Concern,

We are using Mozilla Firefox Browser Ver.-109 But facing some problems. show barcode label on browser is ok but after print/pdf when large view in barcode label area. please find the attached file.

Asked by razz 2 hours ago

Twitter embedds are not showing in Firefox

Websites with embedded twitter images are not showing. For example, https://www.si.com/nfl/2023/01/30/joseph-ossai-personal-foul-patrick-mahomes-debate does not show the… (read more)

Websites with embedded twitter images are not showing. For example, https://www.si.com/nfl/2023/01/30/joseph-ossai-personal-foul-patrick-mahomes-debate does not show the embeds. If viewed on Google Chrome, they can be seen

Asked by knorwitz 4 hours ago

Last reply by jonzn4SUSE 2 hours ago

FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (read more)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me@firefox.com 3 days ago

Last reply by willjoe24421 3 hours ago

Account Owner Change

Hi, The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox ac… (read more)

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Asked by ease217 1 day ago

Last reply by ease217 3 hours ago

audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 2 days ago

Last reply by willjoe24421 3 hours ago

WhatsApp Web not Working

Hi, I've been trying to open WhatsApp Web on Firefox and it's just not working. Seems like a Firefox issue as the website works well on other browsers. Let me know if y'a… (read more)

Hi, I've been trying to open WhatsApp Web on Firefox and it's just not working. Seems like a Firefox issue as the website works well on other browsers. Let me know if y'all have any fix to this. Will be waiting for your responses!

Link: https://web.whatsapp.com/

Asked by Pratham 1 day ago

Last reply by willjoe24421 3 hours ago

Foxfire Browser

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to op… (read more)

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

Asked by knmiller4734 10 hours ago

Last reply by James 4 hours ago