Showing questions for topic:
  • Sync failure

I get an unexpected error when attempting to sign in to Firefox on my Windows 11 laptop when already signed in on a Windows 10 laptop and iphone.

I used to be synced across two laptops and my iphone but no longer. I am signed in to my Firefox account on my Windows 10 laptop and on my iphone. The windows 10 laptop … (read more)

I used to be synced across two laptops and my iphone but no longer. I am signed in to my Firefox account on my Windows 10 laptop and on my iphone. The windows 10 laptop indicates that I am also signed in on my Windows 11 laptop, but when I run Firefox on my Windows 11 laptop, it indicates that I am signed out. When I attempt to sign in (on the Windows 11 machine), I get an "unexpected error" flag and I cannot sign in.

How can I fix this?

Open 36

How can I prevent Firefox from losing sync.

After the most recent update, my desktop version of Firefox keeps disconnection Sync so my passwords disappear. I also have an iPhone Firefox app doing Sync. The password… (read more)

After the most recent update, my desktop version of Firefox keeps disconnection Sync so my passwords disappear. I also have an iPhone Firefox app doing Sync. The passwords reappear when I reconnect Sync on the workstation, but I want the desktop workstation to be the master and the passwords to always be available. How do fix it?

Open 45

CORS error when trying to login to Sync

When I'm trying to login to Sync my Firefox account, I'm getting a cors error after putting in my email address and clicking the sign in button. This is on a new profile… (read more)

When I'm trying to login to Sync my Firefox account, I'm getting a cors error after putting in my email address and clicking the sign in button. This is on a new profile with no extensions installed on 150.0

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.accounts.firefox.com/v1/account/status. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 406.

Open 36

Firefox and incorrect password

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I us… (read more)

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

Open 22

I have two computers, both exactly the same. One comp. shows 260 passwords, the other shows 253. Why are they different?

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 … (read more)

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 passwords. Why aren't they the same. Same sign in name Ronald Cogan, same email, same password. But when I bring up the one computer it shows 260 passwords and when I move over to the other computer it show 260

Open 1 36

Bookmarks will not transfer or sync.

I've exported my bookmarks as an HTML file on my old computer (Win 11 Firefox ver 149.0.2) using a USB drive and tried to upload the file to my new computer (Win 11 Firef… (read more)

I've exported my bookmarks as an HTML file on my old computer (Win 11 Firefox ver 149.0.2) using a USB drive and tried to upload the file to my new computer (Win 11 Firefox Ver 149.0.2.). Only a few dozen of hundreds of bookmarks transferred. Repeated tries simply add the same bookmarks to the menu.

I've tried sync. Both computers are signed in and are correctly listed in the connected services box. Syncing is ON and when I select the Sync Now button on either computer screen, the Sync Now switches very briefly to Syncing and then back to Sync Now. Sync has transferred no data from my old computer to my new computer.

Any ideas are welcomed. Thanks, Jagwriter

Open 27

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (read more)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 18

Firefox deletes everything 2nd time this week

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc… (read more)

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc today it hapenned again after pc restart and i have like 4 same pc with open cards and i cant back them back i have to launch everything by hand and i dont want it to happen again had no problem for 4 years of using

Open 9

Source & destination PCs sync mixup

Well, I don't know how I did it, but: I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a ne… (read more)

Well, I don't know how I did it, but:

I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a new profile as it spits the dummy on my existing one; it does not offer me the option of creating a new account b) my destination PC does the same. In both cases, when I choose the "Sync and save data" menu option, then enter my email, I get the message: "This profile was previously synced to a different account. To keep your data...To sign in using <email address>, create a new profile." Creating a new profile does not have all the configuration and info that I have in my current profile.

It would be nice if I could reset everything back to square one with the sync process. Does anyone have a good suggestion?

Paul.

Open 27

on Zorin, My custom tab was nuked by partial sync

4 rows of links working great and sync killed it all. Data is in the prefs.js file but firefox wont read it how can I fix this? Hours I have been chasing around with ai c… (read more)

4 rows of links working great and sync killed it all. Data is in the prefs.js file but firefox wont read it how can I fix this? Hours I have been chasing around with ai checking all the settings etc. wth? HOW HARD DOES THIS HAVE TO BE? please help before I uninstall and never come back. Wasted way too much time!

Open 171

Sync problem

Hi,

When I reinstall my windows 11, and login to my firefox account - it didn't sync all my account stuffs (history, passwords and others)

Open 45

I have a new hard drive and when I redownloaded Firefox again none of my saved links, passwords, themes, etc. moved over even though I signed into my account..

I installed a new hard drive into my computer and when I downloaded firefox again none of my saved links, passwords, themes, etc. moved over even though I signed into my … (read more)

I installed a new hard drive into my computer and when I downloaded firefox again none of my saved links, passwords, themes, etc. moved over even though I signed into my account. Please help! Asap!

Open 72

trouble syncing devices

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my … (read more)

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my phone. However when I try to sync from my phone nothing happens. When I try to sync from the macbook it is telling me to go to Firefox on my phone and sign in on my phone. The problem is that I'm already signed in on my phone so it is really difficult to follow the instructions because what it's asking me for I'm not able to do. I'm just trying to figure out how to sync the passwords and get the passwords back in the Firefox on my MacBook.

Open 54