Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave
Mbojuruja

Once I log in the in browser VPN doesn't give me the option to turn it on

Firefox VPN
dessertdish replied Ojapo 2 arapokõindy
julianna.dubendorff
julianna.dubendorff

I followed the steps to activate the built-in VPN, but once I sign in and it says it's successful, when I click on the VPN button to turn it on, it just shows me the "get started" VPN panel again. I'm not sure how to get out of that loop. I tried fully closing Firefox and starting again

I followed the steps to activate the built-in VPN, but once I sign in and it says it's successful, when I click on the VPN button to turn it on, it just shows me the "get started" VPN panel again. I'm not sure how to get out of that loop. I tried fully closing Firefox and starting again
Mba’erechaha japyhypyre oñondivegua

Opaite Mbohovái (1)

dessertdish
dessertdish
  • 25 oipytyvõvéva

Hello,

First, check if you are logged into Firefox VIA menu>settings>sync/Mozilla account. If not, try signing in there.

Next, you can try disabling adblockers/content blockers, as these may block the UI elements.

Next, if you use DNS filtering tools, make sure you set it so that block bypass methods or proxy/VPN control is enabled in the DNS manager.

Lastly, you can try clearing your cookies and site data. Note that this will sign you out of websites. To clear data, go to menu > settings > privacy & security > cookies and site data, then click clear data. After that, restart Firefox and try signing in again and setting up.

Eporandumína

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.