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Account Recovery for Lost Authenticator

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Muhammad Jaffar Khalid
Muhammad Jaffar Khalid

I have lost access to my account as well as the associated authenticator. Is there a procedure in place to recover my account under these circumstances?

I have lost access to my account as well as the associated authenticator. Is there a procedure in place to recover my account under these circumstances?

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TechHorse
TechHorse

Muhammad, the available recovery options are listed here: https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication