Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Learn More

Unable to download (trusted sites, Firefox apps/themes, anything)

  • 3 Mbohovái
  • 0 oguereko ko apañuãi
  • 1 Hecha
  • Mbohovái ipaháva Chama

more options

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included). I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.
Mba’erechaha japyhypyre oñondivegua

Opaite Mbohovái (3)

more options

Week later, issue persists. :(

¿Imba’eporãva?

more options

Since I see the UBlock Origin logo there; can you try temporarily disabling it? Was this mobile/android, or windows/mac/linux? Thanks!

¿Imba’eporãva?

more options

jesup said

Since I see the UBlock Origin logo there; can you try temporarily disabling it? Was this mobile/android, or windows/mac/linux? Thanks!

Hello, thank you for the reply!

The screenshot is from Firefox's extension download page, that's why there is the uBlock Origin logo, as I was providing a screenshot of the error I get when I try to download an extension (in this case: uBlock Origin). This is the same error that occurs with downloading themes. Because of refreshing Firefox, I do not have any extensions.

All other download attempts are simply displayed as "Failed" in the in-browser downloads drop-down.

Bit of an oversight on my part not mentioning that my issue is with Firefox for Windows!

¿Imba’eporãva?

Eporandumína

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.