I can't get back to reply to a response to an earlier question. I've have tried all afternoon. My response to the members post is this: Will try to post this reply again. Used imap settings. Old computer had pop3. Provider is earthlink.net. Contacts were in Thunderbird on old laptop and on the mail server. Geek Squad transferred data files but no programs. There was something in the setup that asked whether to use internet or local. I chose local and that could be the problem. I uninstalled and tried to reinstall again. However, I didn't have to set up again. Please tell me what the best way to get back to this post. It took me quite a while. Thanks!