That isn't a firefox email account or issue to deal with. You will have to contact their support line to fix your email account issues.

^Please Ignore the above reply by WestEnd.

See https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account

https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

James said

^Please Ignore the above reply by WestEnd. See https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

I tried to find a solution by reference, but it is not there. The message is written "If this is a valid email address, let us know and we will help unlock your account.", but I don't understand how to let them know. I think this problem can not be solved without technical support.

Hello Hazzard,

Would you please take a look at this article and scroll down to the section :

You have received a message that your account has been locked

I hope that helps ......

McCoy said

Hello Hazzard, Would you please take a look at this article and scroll down to the section : You have received a message that your account has been locked I hope that helps ......

Thanks, I'll try create a bugzilla.mozilla.org account, hope this helps.

Hazzard said

Thanks, I'll try create a bugzilla.mozilla.org account, hope this helps.

Good luck  ! (this must be so frustrating for you ..... )

McCoy said

Hazzard said

Thanks, I'll try create a bugzilla.mozilla.org account, hope this helps.

Good luck  ! (this must be so frustrating for you ..... )

Thanks again, developer on Firefox Accounts has already contacted me, I think my problem will be solved soon.

Hazzard said

Thanks again, developer on Firefox Accounts has already contacted me, I think my problem will be solved soon.

Thank you for letting us know - fingers crossed that "soon" means real soon  !