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Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (Máis información)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 hai 5 horas

Last reply by Mutaz Awad hai 1 hora

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (Máis información)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ hai 5 horas

Last reply by Mutaz Awad hai 1 hora

Problem with updating Firefox on Windows 11

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-insta… (Máis información)

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

Asked by hebertbrian968 hai 4 horas

Last reply by Mutaz Awad hai 3 horas

Opening the Firefox window

When I first open Firefox from the icon in my taskbar the opening window says the following: 'Unable to connect Firefox can’t establish a connection to the server at 0.0… (Máis información)

When I first open Firefox from the icon in my taskbar the opening window says the following:

'Unable to connect Firefox can’t establish a connection to the server at 0.0.0.4. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.'

However this is only the first window, after that I can open a new tab in the same window without any problems.

I have uninstalled and reinstalled Firefox without avail. Can anyone help please?

Asked by Glynn Bowser hai 10 horas

Last reply by Mutaz Awad hai 7 horas

Problem reading PDF documents

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save t… (Máis información)

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save the document, it is saved as a black (unreadable) document. I have had to switch to using another browser in order to be able to download/save a readable pdf document. How can I fix this issue?

Asked by Bobbi hai 8 horas

Last reply by Mutaz Awad hai 7 horas

Не открывет ярлык папки в Windows, воспринимает как файл

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как … (Máis información)

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как файл формата .lnk . Теперь чтобы зайти в ярлык нужно использовать контекстное меню. Кажется, это произошло после последнего обновления. Заметил, когда прикреплял вложение в почте. Проблема сохраняется в разных почтах - mail.ru, yandex.ru, gmail.com. Скрины во вложении Спасибо!

Asked by Владислав Евгеньевич hai 9 horas

Last reply by TyDraniu hai 9 horas

Video not working

I use the URL BVN.NL to display videos, however it comes up with a message; "General Source Error" or "Video decoder or demuxer had an error with content" But if I use t… (Máis información)

I use the URL BVN.NL to display videos, however it comes up with a message; "General Source Error" or "Video decoder or demuxer had an error with content" But if I use the Chrome browser, there are no problems.

Peter van Tol pvt1427@gmail.com

Asked by Peter van Tol hai 1 día

Instagram performance

When I click on any of my Instagram photo posts, I only get the background transparent gray screen but no post photo enlargement with comment and 'insights" link section.… (Máis información)

When I click on any of my Instagram photo posts, I only get the background transparent gray screen but no post photo enlargement with comment and 'insights" link section. It does work correctly on other users' accounts. So am I asking the right entity here or is it a Microsoft problem? Thank you.

Asked by southfork40 hai 2 días

Passwords lost after update: recent ( 03-27-2025 ) , ' update ' ( screw-up )

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems th… (Máis información)

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

Asked by David Temple Sr hai 1 semana

Last reply by TechHorse hai 1 semana

Firefox blocked

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented… (Máis información)

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented Firefox from running. This morning it would not open at all, no matter using a shortcut button or activating the program directly from Menu. I tried re-installing, but a window opens saying, "Hmm. For some reason we could not install Firefox." I tried uninstalling Mozilla but the window opens to initiate the process but in 20 minutes less than 1% of the procedure bar is lit and blinking. Do you have any suggestions?

Asked by Henry Lister hai 1 semana

Last reply by markwarner22 hai 6 días

can not use the recovery key

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it? … (Máis información)

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

Asked by Annette Kjærgaard Jensen hai 1 semana

Last reply by markwarner22 hai 1 semana

5.1 audio playing as stereo in Firefox only

I have a Windows 11 PC with Creative Sound Blaster Z sound card. The sound card and Windows settings are configured for 5.1 speakers and both test OK for sending sound t… (Máis información)

I have a Windows 11 PC with Creative Sound Blaster Z sound card. The sound card and Windows settings are configured for 5.1 speakers and both test OK for sending sound to all 5.1 speakers correctly. Additionally, I can go to https://www2.iis.fraunhofer.de/AAC/multichannel.html using Chrome or Edge browsers and all the tests play correctly to all of my 5.1 speakers. However when I go to this same site (or any other with 5.1 audio) using Firefox browser, the 5.1 audio only plays in stereo (no audio to center or rear speakers - everything is down-mixed to the front L/R speakers only). I've double-checked that the Mozilla channel in Windows Volume Mixer is configured correctly (for output to the Creative Sound Blaster Z device), and none of the output audio enhancement modes are enabled in the Sound Blaster control panel. Firefox is version 136.0.4. Bottom Line: only Firefox seems to be having trouble playing 5.1 audio correctly. Any ideas what might be wrong or any settings adjustments to try?

Asked by lrcmscstf hai 1 semana

Images not showing in search results

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page tha… (Máis información)

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page that's completely empty. Behavior is not repeated with Edge or Chrome. Any suggestions? Thanks.

Asked by dinahlee hai 1 semana

Last reply by jonzn4SUSE hai 1 semana