White Screen after Load on Facebook Game(s) on Firefox
I recently installed Firefox and had previously used IE and Chrome. One of the main reason why I discontinue Chrome was due to the problems that arose with multiple tabs
However White Screen appear on One of the Facebook Games after the game page load. Afterward, similar white screen appear on IE/Chrome for this game. The game still works on another PC without Firefox and by using another account. Yes, I have contacted the aps developer and the connection problem seem to originated from my end.
The Only New Application I have installed to the PC that no longer works for Candy Wood on Facebook are Mozilla and the Adobe (upgrade) that was installed together. I think plug-in might had been a the problem or with scripts overlapping but I am no tech expert to know a solution.
Please in detail: Tell me how to get the game working again. If there is a file I should remove.. pin point where it is located.
Here is a picture on what my white screen looks like and does not belong to me. https://support.mozilla.org/en-US/questions/958791?esab=a&as=aaq
On the Inspect Element: "Use of getPreventDefault() is deprecated. Use defeatPrevented instead" I haven't got a clue what this mean or how to fix it. Google has people stating this file might be duplicated coding and need to remove one of them when someone else questioned it but without proper full instruction... I don't know how.
All Replies (3)
Hello,
Can you please Disable your McAfee MSS+ NPAPI Plugin
and then try loading the game.
Please reply back to us.
I have disable McAfee Scanner (MSS+ NPAPI plugin to Never Activate but this has not resolved the problem. I also change all plugin to "Ask to Activate" afterward and still does not work.
The only Plugin I seem to need to play access other FB game were Shockwave Flash 12.0.0.43 > Shockwave Flash 12.0 r0 NPSWF32_12_0_0_43.dllapplication/x-shockwave-flash (Adobe Flash movie: swf), application/futuresplash (FutureSplash movie: spl)
Thank You again for helping and please advice me on what to do next.
If all browsers on the same system have the same problem, it could be related to external software. For example, your McAfee security suite may block suspicious content, either in its firewall component or perhaps in parental controls.
The message you saw in the web console about defaultprevented is not important.
If you right-click the middle of the page where the game should appear, does the right-click (context) menu have an entry labeled This Frame? If so, try expanding that list and opening that frame in a new tab. Usually this would pull the game frame out of Facebook into its own tab. Does that display?