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Fix Norton internet security 2014 after install Firefox on windows 8.1

  • 4 respostas
  • 10 have this problem
  • 82 views
  • Last reply by Yooper0730

Nancy-C
Nancy-C

I just installed Norton internet security 2014 on windows 8.1 and update my Firefox after receiving notice of a new version, after the update, the Norton toolbar does not match my Firefox version, before I purchased I asked http://www.anti-virus4u.com/ if Norton is compatible with Windows 8.1 and also Firefox, what is missing here?

I just installed Norton internet security 2014 on windows 8.1 and update my Firefox after receiving notice of a new version, after the update, the Norton toolbar does not match my Firefox version, before I purchased I asked http://www.anti-virus4u.com/ if Norton is compatible with Windows 8.1 and also Firefox, what is missing here?

Chosen solution

hello, according to norton the toolbar is compatible with all firefox versions up to the currently released version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-25-Support-for-Norton-Toolbar/td-p/1041991

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All Replies (4)

philipp
philipp
  • Moderator

Chosen Solution

hello, according to norton the toolbar is compatible with all firefox versions up to the currently released version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-25-Support-for-Norton-Toolbar/td-p/1041991

Nancy-C
Nancy-C Question owner

I updated the software and it asked me to restart, everything works better now, thanks that was fast :) philipp you the best

James
James
  • Moderator
  • Top 10 Contributor

You will need to look for a update from Norton for each new Major Firefox release.

Yooper0730
Yooper0730

I'm having the same problem. I just installed Nortons 2014 upgrade and now it (Norton's) wants me to temporally suspend Firefox. I don't know how? Can someone help. Thank