Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este fío arquivouse. Faga unha nova pregunta se precisa axuda.
Arquivado

Firefox crashes prior to startup even in safe mode.

Firefox Solución de problemas
philipp replied
eckpm
eckpm

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report:

bp-8f96063e-545d-491a-8f03-c953c2130820

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report: bp-8f96063e-545d-491a-8f03-c953c2130820

All Replies (1)

philipp
philipp
  • Moderator

hello, this crash seems to be caused by a traffic monitoring tool from spectorsoft that is running on the pc...