Question

Videos have stopped playing on all sites, just get black screen. Clearing cache and cookies and restart in safe mode does not fix.

hai 12 anos

21/05/13, 18:15

Clearing cache and cookies and restart in safe mode does not fix.

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

See "Manually uninstalling a plugin":

See also:

👍 2

Answer 1 · 2013-05-21 18:15:44

Amit Kumar Thakur

21/05/13, 18:22

Hi castaway, you are using a old version of firefox . Please update it . goto Help->About Firefox and it will be automatically updated.

Answer 2 · 2013-05-21 18:15:44

21/05/13, 18:35

Brilliant, all works fine now. Thanks for your help.

Answer 3 · 2013-05-21 18:15:44

21/05/13, 18:51

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

See "Manually uninstalling a plugin":