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Resolto Arquivado

Computer crashed and all my settings changed

lunarxskies replied
lunarxskies

My computer just crashed and all my Firefox settings have resetted, none of the passwords are stored, none of my add-on settings are saved, my home page isn't saved, etc

I remember this happened one time, and I deleted prefs.js and renamed another file prefs.js and it worked (or I think that's what I did) I can't find out what I was supposed to do though. Does anyone know?

My computer just crashed and all my Firefox settings have resetted, none of the passwords are stored, none of my add-on settings are saved, my home page isn't saved, etc I remember this happened one time, and I deleted prefs.js and renamed another file prefs.js and it worked (or I think that's what I did) I can't find out what I was supposed to do though. Does anyone know?

All Replies (2)

From what I've read it might've been renaming prefs-1.js to prefs.js, but I don't have a prefs-1.js

Is there a way of recovering an old profile? Alot of my old settings were very important

Chosen Solution

Solved the issue, there was a newPrefs.js file which I renamed to prefs.js and all my settings were in there

Does anyone know a good way to save profiles?