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i can't view my emails from viginmedia.com since updating firefox, help!

  • 2 respostas
  • 13 have this problem
  • 2 views
  • Last reply by levenax

Justabod
Justabod
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Since updating firefox to 8.0 i can no longer view my emails from my most important inbox at virginmedia.com. I just get bold black lettering of the emails heading but it shows none of the content, the problem does not exist when using another browser such as internet explorer so it must be firefox at fault as i've changed none of the settings in my email account or for the browser. If i am unable to view my emails i will have to uninstall and discontinue using firefox which i don't want to do...please help if you can, thank you.

Since updating firefox to 8.0 i can no longer view my emails from my most important inbox at virginmedia.com. I just get bold black lettering of the emails heading but it shows none of the content, the problem does not exist when using another browser such as internet explorer so it must be firefox at fault as i've changed none of the settings in my email account or for the browser. If i am unable to view my emails i will have to uninstall and discontinue using firefox which i don't want to do...please help if you can, thank you.

Chosen solution

Here is an update for anyone having this issue with ANY email account, just disable adblocker to get your emails to display correctly or more specifically adblocker plus as this seems to be where the issue lies. It's a simple fix to the issue and lets hope a future update to firfox solves the issue but in the meantime you will have to live with the ads i'm afraid, hope that's of some use.

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Justabod
Justabod Question owner
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Chosen Solution

Here is an update for anyone having this issue with ANY email account, just disable adblocker to get your emails to display correctly or more specifically adblocker plus as this seems to be where the issue lies. It's a simple fix to the issue and lets hope a future update to firfox solves the issue but in the meantime you will have to live with the ads i'm afraid, hope that's of some use.

levenax
levenax
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Justabod's reply is correct and you only have to disable adblocker on the virgin media mail page on the ABP drop-down menu (disable on this page only), not for all your browsing.