Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my menus turn black and highlighted after mouse is moved

  • 23 respostas
  • 18 have this problem
  • 1 view
  • Last reply by Hasan

more options

I open a menu, any one in Firefox 5. When moving the mouse over the menu, the menu items get highlighted but stay highlighted when mouse is moved away. When scrolling a large menu, such as the bookmarks menu, fast, the menu turns all black for a few second, 2-4 seconds. However, the small icons are still showing, but the text is gone.

I open a menu, any one in Firefox 5. When moving the mouse over the menu, the menu items get highlighted but stay highlighted when mouse is moved away. When scrolling a large menu, such as the bookmarks menu, fast, the menu turns all black for a few second, 2-4 seconds. However, the small icons are still showing, but the text is gone.

All Replies (3)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Tools Menu -> Options -> Advanced -> General -> Remove Checkamrk from Use Hardware Acceleration when available -> click OK -> Close Firefox (ALT + F - > Exit) -> Restart Firefox

Check and tell if its working.

more options

No, it didn't.

more options

This is the last resort from my side, so perform the steps mentioned in these articles and don't forget to Restart Firefox after each article and major changes:

Basic Troubleshooting

https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting

Troubleshooting Plugins

https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins

Resetting Preferences

https://support.mozilla.com/en-US/kb/Resetting%20preferences

Check and tell if its working.

  1. 1
  2. 2