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IOBit Security 360 Pro v1.50 has flagged 16 files for cleaning after a Privacy Sweep analysis. However, cleaning apparently does not work since these files continue to appear. My problems began after a recent upgrade to Firefox V4

  • 2 respostas
  • 2 have this problem
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  • Last reply by george997

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Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed


Details of items to be removed.


C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed ------------------------------------------------------------------------------------------ Details of items to be removed. ------------------------------------------------------------------------------------------ C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

All Replies (2)

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As it is pointing to files in the cache try clearing the cache - https://support.mozilla.com/kb/How+to+clear+the+cache

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Cleared cache before but the files reappear each time Firefox runs. I don't think this is a Firefox issue but a IObit security software problem in not recognizing these files as legitimate.

george997 modificouno o