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I can´t update firefox in my MacBook

  • 1 resposta
  • 21 have this problem
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  • Last reply by cor-el

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I have been having many problems trying to update Firefox in my MacBook. Finally I tried to re-load it, but when I drag the icon into the apps folder it keeps telling me: No se puede completar la operación porque no dispone de permiso para acceder a algunos ítems., which means "operation can´t be completed because you don´t have permission to access some items". What can I do? Thank you very much.

I have been having many problems trying to update Firefox in my MacBook. Finally I tried to re-load it, but when I drag the icon into the apps folder it keeps telling me: No se puede completar la operación porque no dispone de permiso para acceder a algunos ítems., which means "operation can´t be completed because you don´t have permission to access some items". What can I do? Thank you very much.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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