Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have Windows Vista and the automatic update for Firefox 3.6.4 was paused during download and I cannot get it to resume.

  • 1 resposta
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

amyjopete
amyjopete
more options

I have been having trouble with Firefox freezing when I try to open web pages (some, not all) so I checked for updates. (I have it set to automatically update.) When I click on the Help tab and look for updates it says "Resume downloading Firefox 3.6.4", when I click on this I get "paused downloading Firefox 3.6.4" and "connecting to the update server..." and then nothing happens.

I have been having trouble with Firefox freezing when I try to open web pages (some, not all) so I checked for updates. (I have it set to automatically update.) When I click on the Help tab and look for updates it says "Resume downloading Firefox 3.6.4", when I click on this I get "paused downloading Firefox 3.6.4" and "connecting to the update server..." and then nothing happens.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

See:

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)