Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why can't I find downlaoded files?

  • 1 resposta
  • 6 have this problem
  • 6 views
  • Last reply by cor-el

gmoe
gmoe
more options

When I try to download a data file, Firefox doesn't ask me where to store the file as I have asked it to do in my option settings, and after it tells me the file was successfully downloaded it is nowhere to be found on my computer. I am using v. 3.6 on a 64 bit HP laptop using Vista. This problem may have resulted after a recent round of Microsoft updates, but I am not really sure I have ever successfully downloaded a file on this machine.

When I try to download a data file, Firefox doesn't ask me where to store the file as I have asked it to do in my option settings, and after it tells me the file was successfully downloaded it is nowhere to be found on my computer. I am using v. 3.6 on a 64 bit HP laptop using Vista. This problem may have resulted after a recent round of Microsoft updates, but I am not really sure I have ever successfully downloaded a file on this machine.

All Replies (1)

cor-el
cor-el
  • Moderator
more options

If you right-click an item in the Download Manager (Tools > Downloads), is "Open Containing Folder" enabled? 

Tools > Options > Privacy > History: "Remember download history"

If that menu entry is grayed then that means that the file is not in the original download location.
It may have been removed by anti-virus or cleanup software.