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Firefox hangs when Thunderbird is open

Ginny Barnett

Firefox hangs when Thunderbird is open. At this moment, Thunderbird is not open and Firefox is hanging on opening any web page. I had to use Chrome to get to this site and request help. Here is info about my PC:

Device Name Ginny-PC Processor Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz 3.00 GHz Installed RAM 8.00 GB (7.88 GB usable) Storage 233 GB HDD Hitachi HDP725025GLA380, 466 GB HDD ST500DM002-1BD142 Graphics Card Intel(R) HD Graphics 4600 (113 MB) Device ID 13E09BB5-804A-4882-A64D-CA16EABC9EF4 Product ID 00330-80000-00000-AA914 System Type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro Version 22H2 Installed on 9/8/2020 OS Build 19045.6466

Firefox hangs when Thunderbird is open. At this moment, Thunderbird is not open and Firefox is hanging on opening any web page. I had to use Chrome to get to this site and request help. Here is info about my PC: Device Name Ginny-PC Processor Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz 3.00 GHz Installed RAM 8.00 GB (7.88 GB usable) Storage 233 GB HDD Hitachi HDP725025GLA380, 466 GB HDD ST500DM002-1BD142 Graphics Card Intel(R) HD Graphics 4600 (113 MB) Device ID 13E09BB5-804A-4882-A64D-CA16EABC9EF4 Product ID 00330-80000-00000-AA914 System Type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 22H2 Installed on ‎9/‎8/‎2020 OS Build 19045.6466

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