Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blocking pages I want to see

  • 3 respostas
  • 0 have this problem
  • 9 views
  • Last reply by AlienLanes

more options

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Both of these are sites I have used for years and do not pose a threat to my computer. How do I get rid of this aggressive blocking and get back to reaching these websites?

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Both of these are sites I have used for years and do not pose a threat to my computer. How do I get rid of this aggressive blocking and get back to reaching these websites?

All Replies (3)

more options

Hi

What is the error message that you are seeing when you try to access those websites?

Helpful?

more options

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to onlineaccess.edwardjones.com because this website requires a secure connection.

What can you do about it?

onlineaccess.edwardjones.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Helpful?

more options

Mac Firefox and ALL browsers - this is not your solution but a solution for "This site can’t be reached" or "Unable to connect". Go to System Settings>Privacy & Security>Local Network - toggle app on to Allow. If you Startpage or DDG "This site can’t be reached" or "Unable to connect" you will find nothing but drastic procedures from turning off all firewalls to reinstalling browser and OS when it's a simple toggle solution. When you update MAC OS these toggles are turned off nearly every time and one can forget what the real solution is. I've been on Apple senior tech support, several diff agents, going through drastic procedures when it's always been this toggle issue (It can happen every 1,2,3 years and I forget the toggle solution so I decided to write it down here so when it happens again like today when I updated to Tahoe, it happened, I searched internet and couldn't find the real cause/solution. Firefox actually gives the solution in their last line of text.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.