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Link works on Safari, not Firefox. WHY?

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I have a link to an IRS page.

It works fine on Safari, but I get an error message from the IRS site when I use the same link on Firefox. It there a SETTING I need to change in Firefox???

The message reads:

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/sso/ial1?resumePath=%2Fas%2FCOG0rU4ome%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fepostcard%2F&vnd_pi_application_name=EPOSTCARD Reference ID:

I have a link to an IRS page. It works fine on Safari, but I get an error message from the IRS site when I use the same link on Firefox. It there a SETTING I need to change in Firefox??? The message reads: Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home Error from: https://sa.www4.irs.gov/sso/ial1?resumePath=%2Fas%2FCOG0rU4ome%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fepostcard%2F&vnd_pi_application_name=EPOSTCARD Reference ID:

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