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Some emails showing up as code

  • 3 respostas
  • 2 have this problem
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  • Last reply by david

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Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!
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Chosen solution

My first suggestion is to highlight folder, rightclick, select properties, and then click the repair option.

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Chosen Solution

My first suggestion is to highlight folder, rightclick, select properties, and then click the repair option.

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I tried repairing my Sent folder, and emails that were previously gibberish are now displaying properly again. From what I can tell your suggestion resolved my problem (while teaching me a new trick). Thanks very much!

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You are very welcome. :)