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Passwords

  • 2 respostas
  • 0 have this problem
  • 25 views
  • Last reply by stanfacey

stanfacey
stanfacey
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reset primary password does not work. I have tried the reset advice and get to the "reset" button, but get the "Your primary password has been reset" but no indication of what to do next or how to start again. Thanks, Stan Facey.

reset primary password does not work. I have tried the reset advice and get to the "reset" button, but get the "Your primary password has been reset" but no indication of what to do next or how to start again. Thanks, Stan Facey.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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If you mean the this procedure https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it

All your passwords have now been deleted. Job done.

stanfacey
stanfacey Question owner
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Thanks Matt. Unfortunately, it doesn't work, I am still getting "Password required" in Thunderbird and can't get my emails. I don't want to use Outlook as it won't sync' email accounts.