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Este fío pechouse e arquivouse. Faga unha nova pregunta se precisa axuda.

Missing Folders after updtate

  • 3 respostas
  • 0 have this problem
  • 60 views
  • Last reply by Matt

SuMo Bot
SuMo Bot

After auto update to 102.2.2 NONE of my folders appear! Accounts are intact - but no email or local folders appear.

I tried this (did not work) : 'Menu icon > Help > More Troubleshooting Information

Under 'Application Basics' - Profile Folder - click on 'Open Folder'

A new window opens showing contents of your 'profile name' folder

Exit Thunderbird now - this is important

Scroll down - delete all of the following files.

folderCache.json folderTree.json session.json xulstore.json Start Thunderbird

check you have this : 'View > Folders > select 'All

I see a folder \AppData\Roaming\Thunderbird\Profiles\w1mt54e1.default-release that looks like it has all my stuff in it. When I do: "Under 'Application Basics' - Profile Folder - click on 'Open Folder'" that is the folder that opens.

I hope someone can help I have no access to all my email. I'm kind of freeking out.

After auto update to 102.2.2 NONE of my folders appear! Accounts are intact - but no email or local folders appear. I tried this (did not work) : ''''Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files. folderCache.json folderTree.json session.json xulstore.json Start Thunderbird check you have this : 'View > Folders > select 'All''''' I see a folder \AppData\Roaming\Thunderbird\Profiles\w1mt54e1.default-release that looks like it has all my stuff in it. When I do: "Under 'Application Basics' - Profile Folder - click on 'Open Folder'" that is the folder that opens. I hope someone can help I have no access to all my email. I'm kind of freeking out.

All Replies (4)

david
david
  • Top 10 Contributor

Just a suggestion: rightclick on an account and see if 'subscribe' allows access to the folders.

SuMo Bot
SuMo Bot Question owner

No that did not help.

Matt
Matt
  • Moderator
  • Top 10 Contributor

does using the "troubleshoot mode" on the help menu see any change after Thunderbird restarts in that mode?

SuMo Bot
SuMo Bot Question owner

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