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Old thunderbird

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  • 1 has this problem
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  • Last reply by sfhowes

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"Thunderbird is already running but not responding. The old Thunderbird process must be closed to open a new window" I have been unable to find any community answers to doing just that. I have exhausted looking them over. Please help or after using Thunderbird for over a decade I must look for new software. sadler@albq.com. Thanks

"Thunderbird is already running but not responding. The old Thunderbird process must be closed to open a new window" I have been unable to find any community answers to doing just that. I have exhausted looking them over. Please help or after using Thunderbird for over a decade I must look for new software. sadler@albq.com. Thanks

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Have you tried deleting the profile lock? Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete parent.lock.

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file