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Blank white page of yahoo mail on android device

1gothickitten
1gothickitten
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I had an update today on my Samsung tablet through the Google Play store and now suddenly I can't use my Yahoo email. It was working fine this morning. Every time when I do get it to come up and if I click on anything it goes blank. No issue on my Android phone nor on desktop on my PC. I really don't want to use the Yahoo app because I did that years ago and did not like it. I did try clearing cache, turning off the tablet and turning it back on and tried to use another tab after x-ing out of the one I was using. Anyone have any ideas about what I can do to get my Yahoo email page to come back? Thank you, Betty J.

I had an update today on my Samsung tablet through the Google Play store and now suddenly I can't use my Yahoo email. It was working fine this morning. Every time when I do get it to come up and if I click on anything it goes blank. No issue on my Android phone nor on desktop on my PC. I really don't want to use the Yahoo app because I did that years ago and did not like it. I did try clearing cache, turning off the tablet and turning it back on and tried to use another tab after x-ing out of the one I was using. Anyone have any ideas about what I can do to get my Yahoo email page to come back? Thank you, Betty J.

Chosen solution

Just an update and it is now fixed. I found out that it must be a Firefox issue because I had the same issue on my PC when I tried to go to a couple of different pages. I looked it up online and it said to go in and delete your browsing history. I did that and Yahoo is now working on my tablet again.

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All Replies (3)

Paul
Paul
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Hi

What version number of Firefox for Android do you have installed?

Do you have any add-ons installed in your copy of Firefox for Android?

What level of Enhanced Tracking Protection do you have set?

1gothickitten
1gothickitten Question owner
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Hi Seburo,

I hope I'm getting this right because I'm not much into the technical stuff. Firefox version 88.1.3, standard or default Enhanced Tracking Protection and no add-ons. I also uninstalled it and reinstalled it but it's still the same. It's just weird that my Android phone is fine but not the tablet. Just to let you know it's a Samsung Galaxy Tab S6 Lite Android version 11. All other web sites work fine except for Yahoo mail which is just a blank white page. Thank you in advance for any help you can give me. Betty J.

1gothickitten
1gothickitten Question owner
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Chosen Solution

Just an update and it is now fixed. I found out that it must be a Firefox issue because I had the same issue on my PC when I tried to go to a couple of different pages. I looked it up online and it said to go in and delete your browsing history. I did that and Yahoo is now working on my tablet again.